Quality and Performance Improvement in Healthcare: Theory, Practice, and Management

Quality and Performance Improvement in Healthcare: Theory, Practice, and Management
6th Ed.
2015 © AHIMA Press
Darcy Carter, MHA, RHIA; Patricia L. Shaw, MEd, RHIA, FAHIMA
ISBN-10: 1-58426-475-6 / ISBN-13: 978-1-58426-475-0
Patient Safety and Quality Improvement , Healthcare Administration


Quality and Performance Improvement in Healthcare: Theory, Practice, and Management covers trends in healthcare quality control and performance. It presents a comprehensive introduction to the theory, practice, and management of performance and quality improvement processes in healthcare organizations.

Parts I and II are intended for use by students in technology-level health professions programs of all kinds and provide a basic background in performance improvement (PI) philosophy and methodology for healthcare today. Students will gain hands-on practice in applying analytical and graphics tools used in performance and quality improvement. Part III is intended for use by students in management-level programs in the health services with chapters focusing on the issues inherent in the management of quality and PI programs in healthcare.

Key Features

  • • Covers current CAHIIM curriculum standards for HIT and HIM programs and maps chapter content to the curriculum
  • • Each chapter reinforces understanding of performance improvement concepts and issues with case studies and real-life examples
  • • Student projects range from designing specific improvement projects to ongoing quality monitoring and managing quality improvement programs and staff
  • • Online student materials include medical charts and worksheets for additional knowledge application
  • • Instructor materials available to faculty of approved educational programs include
  • • Answers to the case studies and check your understanding questions
  • • Assignments written for AHIMA Virtual Lab to provide hands-on learning
  • • An expanded test bank and key, which is also available in Respondus

Doody's Reviews

Doody's Core Titles (DCT)
Score: 90/100
4/5 Stars
Specialty Score: 2.6 Health Sciences - Quality Improvement
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Quotes, Reviews or Testimonials

"The quality of this book is superb. It is thorough and perfect for students."

-- Jessica Ferraro, MHA (James A. Haley Veterans' Hospital)Doody's Review


The authors state in the preface that students who use the tools and methods in this book could be light years ahead of others. The book is easy to follow and understand, evolving at a reasonable pace for students.

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